APA Handbook of Industrial and Organizational Psychology

Cover of APA Handbook of Industrial and Organizational Psychology (large)

I/O Psychology is both a science/practice and an applied/basic research discipline. Appropriately, the APA Handbook of Industrial and Organizational Psychology offers an in-depth examination of the types of behavioral and structural issues that I/O psychologists study every day, from both a theoretical and applied perspective.

It explores a natural progression, from how problems are diagnosed to how research is conducted to generate answers to those problems to how interventions are implemented and, finally, to how they are evaluated. It examines what is currently known—including basic historical reviews—and identifies the most pertinent sources of information in both the core and emerging literatures. It pinpoints practical issues, probes unresolved and controversial topics, and looks at future theoretical, research, and practice trends.

One of the givens in the field is that, when an organization or employer attempts to affect one aspect of behavior—for example, job satisfaction—the organization or employer is likely to affect several other areas, such as compensation, supervision, performance review, and the like. Accordingly, through extensive cross-referencing to other chapters, individual chapters attempt to acknowledge the links with other topics in order to present an integrated approach to the field, both within and across volumes. The reader will thus achieve a clearer understanding of the complexities of each topic, and, more globally, a clearer understanding of the complexities of organizations and of the people within them.

The volume titles indicate a particular sequence that informs content: issues concerned with designing, building, and developing the structure of the organization (Volume 1) flow naturally into issues related to selecting the organization's members (Volume 2). Once the organization is established and has members with roles, issues that pertain to maintaining and ensuring the viability of the organization are taken up—including those concerned with growing, expanding, and, even, contracting the organization.

The goal of the entire set is to provide the reader with a well-rounded understanding of the complexities and intricacies of trying to study and affect behavior within and between organizations.

Table of contents

About the Editor-in-Chief

Volume 1: Building and Developing the Organization

I. Foundational Issues in Industrial and Organizational Psychology

  1. A Historical Survey of Research and Practice in Industrial and Organizational Psychology
    Andrew J. Vinchur and Laura L. Koppes
  2. Research Strategies in Industrial and Organizational Psychology: Nonexperimental, Quasi-Experimental, and Randomized Experimental Research in Special Purpose and Nonspecial Purpose Settings
    Eugene F. Stone-Romero
  3. Qualitative Research Strategies in Industrial and Organizational Psychology
    Thomas W. Lee, Terrence R. Mitchell, and Wendy S. Harman
  4. Advances in Analytical Strategies
    David Chan

II. Perspectives on Designing Organizations and Human Resource Systems

  1. Organizations: Theory, Design, Future
    George P. Huber
  2. Strategic Decision Making
    Philip Bromiley and Devaki Rau
  3. Leadership
    Julian Barling, Amy Christie, and Colette Hoption
  4. Entrepreneurship: The Genesis of Organizations
    Robert A. Baron and Rebecca A. Henry
  5. Deepening Our Understanding of Creativity in the Workplace: A Review of Different Approaches to Creativity Research
    Jing Zhou and Christina E. Shalley
  6. Performance Measurement at Work: A Multilevel Perspective
    Jessica L. Wildman, Wendy L. Bedwell, Eduardo Salas, and Kimberly A. Smith-Jentsch
  7. Strategic Reward and Compensation Plans
    Joseph J. Martocchio
  8. Perspectives on Organizational Climate and Culture
    Benjamin Schneider, Mark G. Ehrhart, and William H. Macey

III. Designing Work and Structuring Experiences

  1. Work Matters: Job Design in Classic and Contemporary Perspectives
    Adam M. Grant, Yitzhak Fried, and Tina Juillerat
  2. Workplace Safety and Accidents: An Industrial and Organizational Psychology Perspective
    Seth Kaplan and Lois E. Tetrick
  3. Disability and Employment: New Directions for Industrial and Organizational Psychology
    Adrienne J. Colella and Susanne M. Bruyère
  4. Role Theory in Organizations: A Relational Perspective
    David M. Sluss, Rolf van Dick, and Bryant S. Thompson
  5. Flexible Work Schedules
    Ellen Ernst Kossek and Jesse S. Michel
  6. Nonstandard Workers: Work Arrangements and Outcomes
    Elizabeth George and Carmen Kaman Ng
  7. Team Development and Functioning
    Janis A. Cannon-Bowers and Clint Bowers
  8. Work Team Diversity
    Susan E. Jackson and Aparna Joshi

Volume 2: Selecting and Developing Members for the Organization

I. Foundations of Selection and Development

  1. Work Analysis: From Technique to Theory
    Frederick P. Morgeson and Erich C. Dierdorff
  2. Recruitment: A Review of Research and Emerging Directions
    Brian R. Dineen and Scott M. Soltis
  3. Career Issues
    Yehuda Baruch and Nikos Bozionelos

II. Specific Selection Strategies and Issues

  1. Individual Differences: Their Measurement and Validity
    Oleksandr S. Chernyshenko, Stephen Stark, and Fritz Drasgow
  2. Personality and Its Assessment in Organizations: Theoretical and Empirical Developments
    Frederick L. Oswald and Leaetta M. Hough
  3. Interviews
    Allen I. Huffcutt and Satoris S. Culbertson
  4. Assessment Centers
    Winfred Arthur Jr. and Eric Anthony Day
  5. Situational Judgment Tests: A Critical Review and Agenda for the Future
    Robert E. Ployhart and William I. MacKenzie Jr.

III. Evaluating Individuals and Performance

  1. The Appraisal and Management of Performance at Work
    Angelo S. DeNisi and Shirley Sonesh
  2. Expanding the Criterion Domain to Include Organizational Citizenship Behavior: Implications for Employee Selection
    Dennis W. Organ, Philip M. Podsakoff, and Nathan P. Podsakoff
  3. Organizational Exit
    Peter W. Hom

IV. Evaluating Systems

  1. Applicant Reactions to Organizations and Selection Systems
    Donald M. Truxillo and Talya N. Bauer
  2. Validation Support for Selection Procedures
    Neal Schmitt and Ruchi Sinha
  3. Utility of Selection Systems: Supply-Chain Analysis Applied to Staffing Decisions
    Wayne F. Cascio and John W. Boudreau
  4. The Unique Origins of Advancements in Selection and Personnel Psychology
    James L. Outtz

V. Developing Members

  1. Training and Employee Development for Improved Performance
    Kenneth G. Brown and Traci Sitzmann
  2. Mentoring
    Lillian T. Eby
  3. Executive Coaching: A Critical Review and Recommendations for Advancing the Practice
    David B. Peterson
  4. Proactive Work Behavior: Forward-Thinking and Change-Oriented Action in Organizations
    Uta K. Bindl and Sharon K. Parker

Volume 3: Maintaining, Expanding, and Contracting the Organization

I. Relationships With Work

  1. Person–Environment Fit
    Amy Kristof-Brown and Russell P. Guay
  2. Organizational Socialization: The Effective Onboarding of New Employees
    Talya N. Bauer and Berrin Erdogan
  3. Motivating Employees
    James M. Diefendorff and Megan M. Chandler
  4. Job Attitudes and Work Values
    Deidra J. Schleicher, S. Duane Hansen and Kevin E. Fox
  5. The Individual-Organization Relationship: The Psychological Contract
    Denise M. Rousseau

II. Fostering a Positive Environment and Relationships at Work

  1. Interpersonal Relationships at Work
    Tara C. Reich and M. Sandy Hershcovis
  2. Communication
    Marshall Scott Poole
  3. Organizational Justice: The Dynamics of Fairness in the Workplace
    Jerald Greenberg
  4. Customer Service
    Markus Groth and Robyn E. Goodwin
  5. Stress and Well-Being at Work
    Mark A. Griffin and Sharon Clarke
  6. Quality of Work Life
    Leslie B. Hammer and Kristi L. Zimmerman

III. Managing Problems and Politics

  1. Organizational Politics
    Gerald R. Ferris and Wayne A. Hochwarter
  2. Conflict at Work: Basic Principles and Applied Issues
    Carsten K. W. de Dreu
  3. The Psychology of Negotiation and Mediation
    Michele J. Gelfand, C. Ashley Fulmer, and Laura Severance
  4. Managerial Derailment
    Joyce Hogan, Robert Hogan, and Robert B. Kaiser
  5. Why the Field Remains Uneven: Impediments to Promotions in Organizations
    Derek R. Avery
  6. Workplace Aggression and Violence
    Laurie J. Barclay and Karl Aquino
  7. Sexual Harassment
    Jennifer L. Berdahl and Jana L. Raver

IV. Planning for Change and the Future

  1. Succession Planning
    Peter Cappelli
  2. Organization Change and Development
    Luis L. Martins
  3. Organizational Downsizing, Mergers and Acquisitions, and Strategic Alliances: Using Theory and Research to Enhance Practice
    Kenneth P. De Meuse, Mitchell L. Marks, and Guangrong Dai

V. The Societal Context Interface

  1. Managing a Globally Distributed Workforce: Social and Interpersonal Issues
    Kwok Leung and Mark F. Peterson
  2. Cross-Cultural and Global Issues in Organizational Psychology
    Miriam Erez
  3. Organizational Responsibility: Doing Good and Doing Well
    Herman Aguinis
Contributor bios

Sheldon Zedeck, PhD, is professor of psychology in the Department of Psychology at the University of California at Berkeley and vice provost for academic affairs and faculty welfare. He has been at Berkeley since 1969, when he completed his doctoral degree in industrial and organizational psychology at Bowling Green State University in Ohio. He served as chair of the department from 1993 to 1998 (and as interim chair for the 2003–2004 year); prior to this administrative position, Dr. Zedeck was the director of the campus' Institute of Industrial Relations from 1988 to 1992.

Dr. Zedeck is coauthor of four books on various topics: Foundations of Behavioral Science Research in Organizations (1974, with Milton Blood), Measurement Theory for the Behavioral Sciences (1981, with Edwin E. Ghiselli and John Campbell), Performance Measurement and Theory (1983, with Frank Landy and Jan Cleveland), and Data Analysis for Research Designs (1989, with Geoffrey Keppel). In addition, he has edited a volume titled Work, Family, and Organizations (1992), which is part of the Society for Industrial and Organizational Psychology Frontiers series.

Dr. Zedeck has served on the editorial boards of Journal of Applied Psychology ® (editor, 2002–2008), Contemporary Psychology ® , and Industrial Relations. He has also served as editor and associate editor of Human Performance, a journal that he and Frank Landy founded in 1988, as well as associate editor of Applied Psychology: An International Review.

Dr. Zedeck has been active in of the APA Division 14 (Society for Industrial and Organizational Psychology). He has been on the Society's Educational and Training Committee and its Workshop Committee; has been a member-at-large; has served as editor of the Society's newsletter, TIP; has served on two ad hoc committees concerned with revising the Society's "Principles for the Validation and Use of Personnel Selection Procedures"; has represented the Society on the APA Council of Representatives; and in 1986 to 1987 served as the president of the Society.

Dr. Zedeck has also served on the executive committees for the Academy of Management's Personnel/Human Resources Division and for the Society for Organizational Behavior.

Dr. Zedeck has written numerous journal articles on the topics of moderator variables, selection and validation, test fairness, banding, performance appraisal, assessment centers, stress, and work and family issues. His most recent research project was a 9-year project on the identification of factors and criteria of lawyering success and the development and validation of tests that can be used as complements to the Law School Admission Test.